From next-generation kiosks to online or traditional paper enrollments, Capture Resource captures data accurately and efficiently for over 100 million new enrollments yearly. We perform address standardization on each record and offer a host of other database management services to keep customer data updated ongoing.
Paper-based
Capture Resource offers a complete solution for traditional paper applications – processing over 45,000 per day. This is supported by supported by mail opening, scanning, and data entry services.
Features:
- Over 1,000 domestic/offshore operators
- 7 processing centers in the U.S., India and Mexico
- Sorting, batching, scanning & data entry
- Backend QA, verification, mail grade coding and address standardization for each record
- Secure application destruction
Benefits:
- Better controls for accuracy with combined offshore-domestic processing model
- High volume capacity through multiple processing centers
- Significant cost savings with combined domestic/offshore data entry model
Kiosk-based – Rapid Enroll™
Our self-service Rapid Enroll™ kiosk application enables self-service enrollment or loyalty and credit card programs, and can be featured on the counter mounted Rapid Enroll Kiosk, or the full-enclosure Reward & Gift Card Kiosk.
Features:
- Self-service enrollment - no intervention by store personnel required
- Secure network data transmission daily or in real time
- Easy placement and implementation, requiring just an electrical outlet and Internet connection
- Purchase, lease and rental options including full service and maintenance
- Instant card issue or back-end fulfillment
Benefits:
- More complete, higher quality data, with over 90% mailable addresses
- Uses reverse phone-append technology, automatically filling in address based on public phone listings
- Reduced enrollment costs vs. the traditional paper process
- Major time savings – enrollments in less than 45 seconds
- Fast database additions, daily or in real time
Online – RPS Web™
This application lets you offer online loyalty / rewards program enrollment to your customers through a proprietary enrollment page hosted by Capture Resource. Design services optional.
Features:
- Transparently linked into each client’s proprietary website
- Web-based new/replacement card requests and profile updates
- Real-time online error reconciliation
- Automatic assignment of card number
- Automated email to the customer with temporary card and barcode for immediate use
- Complete web enrollment card fulfillment including printing, insertion and mailing
Benefits
- Enrollment available 24/7, 365 days a year
- Reduced enrollment costs vs. the traditional paper process
- Increased enrollments without overcrowding customer service and checkout lines
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