Generating strong consumer response is the primary goal of all loyalty/rewards programs and marketing campaigns. Capture Resource ensures consumer response data is processed rapidly and accurately.
We provide efficient and competitive processing for:
- Applications
- Enrollments
- Memberships
- Rebates
- Fulfillment requests
- Surveys and test results
Features:
- Mail collection, high-speed mail opening, and extraction
- Customized response examination, coding, sorting, and batching
- Image capture or receipt of client images
- Multiple capture options: bar code, OCR, ICR, and KFI
- Client choice of domestic or offshore processing
- Client-specific logical editing of data
- Output into various formats from a single pass of capture from source documents
- Integration of all response types (Internet, Mail, Kiosks, Phone)
- Database management
- Data cleansing
- Timely and secure transfer of information
- Check encoding, proof of deposit and pre-encoded cash letter deposit
- Credit card authorization and posting
- Reconciliation of payments to data
Benefits:
- Reduction of staffing issues for campaign-driven requirements
- Increased capacity to satisfy aggressive marketing campaigns
- Access to OCR, ICR, key-from-image, and paper processing from a single source
- Access to offshore labor costs with validation by domestic workforce
- Quick turnaround and high quality at reduced costs
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